Trust & Safety

Draft — last updated July 2026

This is a draft, not a finished system. None of this is live yet — there are no accounts, no verified Bros, and no bookings on the platform today. This page describes what we're building and the standards it will be held to, so you can see the thinking before any of it ships.

Verifying Bros

Every Bro will go through ID verification (via a provider such as iDIN, Onfido, or Veriff) before they can be booked. Beyond ID checks, the application process will include a short video introduction, references, and an interview — screening specifically for comfort holding boundaries warmly but firmly, which matters more here than in most marketplaces given the platform facilitates in-person meetings.

Two-sided reviews

Both sides build a trust record over time. Guests review Bros, and Bros review guests, visible on profiles after a completed booking — so reputation runs in both directions, not just one.

Reporting & moderation

Anyone will be able to report inappropriate behavior or solicitation quickly, in-app. Reports will be handled against a written moderation SOP — who reviews them, target response times, and a clear escalation and ban process — so "we'll look into it" actually means something.

Zero tolerance

Book A Bro is a companionship platform for non-sexual, activity-based experiences only. Solicitation of sexual services is met with an immediate and permanent ban. We're building a detection approach (user reports plus flagged keywords in messages) rather than relying on reports alone.

If something goes wrong

A dispute resolution and refund policy will cover no-shows, cancellations, and safety incidents, including how escrow funds are released or refunded. We're also considering in-app safety features like check-in prompts and an easy way to share your meeting details with a friend before a booking.

Questions or concerns

If anything here doesn't sit right with you, or you want to flag a concern before the platform even launches, contact bookabroapp@gmail.com.